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City of Allen - NEW Citizen Self Services (CSS) The City of Allen's Citizen Self Services portal was successfully updated on Aug. 20, 2023. Customers who log in after this day will be prompted to verify and relink their account information. View step-by-step instructions on how to submit a new service request or termination request using Citizen Self Service. View instructions here. If you need assistance creating your account or starting/terminating utility services using this portal, please contact City of Allen Utility Billing staff at COAutilities@cityofallen.org or calling 214.509.4560 during normal business hours. City of Allen Utility Billing
The City of Allen's Citizen Self Services portal was successfully updated on Aug. 20, 2023. Customers who log in after this day will be prompted to verify and relink their account information. View step-by-step instructions on how to submit a new service request or termination request using Citizen Self Service. View instructions here. If you need assistance creating your account or starting/terminating utility services using this portal, please contact City of Allen Utility Billing staff at COAutilities@cityofallen.org or calling 214.509.4560 during normal business hours. City of Allen Utility Billing